G111 Privacy Policy
This policy explains in detail how g111 works to protect your personal data, payment information, and online privacy. We believe transparency is the foundation of trust.
Last Updated: January 2026
Table of Contents
Types of Data Collected
Various types of information are collected when you register on the g111 platform and use our services. The sole purpose of this data collection is to provide you with a safe, personalized, and high-quality experience. Below is a detailed overview of the types of information we collect.
Account Information
During registration, we collect your full name, email address, mobile number, date of birth, and Bangladeshi address. Your national ID or passport details may also be required for identity verification. This information is used to keep your account secure and prevent unauthorized access.
Device & Browser Information
Your device type, operating system, browser version, IP address, and session duration are logged automatically. This data is used to resolve technical issues, detect security threats, and improve platform performance. For mobile users, a device ID may also be collected.
Payment & Financial Information
When you transact via local payment methods such as bKash, Nagad, and Rocket, your mobile number, transaction ID, and BDT amount are recorded. For card payments, your full card number is never collected or stored — only the encrypted token from the payment gateway is retained. This information is used to ensure financial security and prevent money laundering.
Usage Data & Behavior
We analyze which games or betting sections you spend time in, which pages you visit most, and which features you use. This data is processed in fully anonymized form and used to personalize your experience. No sensitive behavioral data is ever passed to third parties.
How Your Data Is Used
G111 uses collected data only for specific, legitimate, and transparent purposes. We never sell your information to third parties for commercial gain or share it without authorization. Below are the primary purposes for which your data is used.
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Account Management & Verification
Your data is used for account registration, login security, and identity verification. Age verification ensures the platform is used by adults only. KYC (Know Your Customer) checks are carried out to meet Bangladesh's legal requirements.
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Service Improvement & Personalization
Relevant offers and content are shown based on your preferred sports, betting types, and gaming habits. Usage data is analyzed to improve platform navigation, loading speed, and the overall experience. Your data is also used to surface popular events like cricket and football in Bangladesh at the right time.
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Financial Transaction Processing
Your data is used to accurately process deposit and withdrawal requests and to maintain transaction records. Suspicious financial activity is flagged to prevent fraud. Transaction records are retained for a defined period to comply with applicable Bangladeshi financial regulations.
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Contact & Customer Support
Account notifications, security alerts, and important updates are sent via email or SMS. Our customer support team can access your data to resolve issues quickly. If you'd prefer not to receive promotional messages, you can opt out at any time from your account settings.
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Legal Compliance
Data may be retained or disclosed as required by applicable Bangladeshi laws, regulatory directives, and court orders. Data is also analyzed to identify risky behavior in line with our responsible gaming policy. In all such cases, only the minimum necessary data is used.
Data Storage & Security
G111 uses industry-leading security technology to protect your data. All data transmissions are secured via SSL/TLS encryption, preventing third parties from intercepting your information in transit. Stored data is held in databases using AES-256 encryption. Our security team conducts regular system reviews and audits to identify and address potential vulnerabilities.
Data Retention Period
Active account data is retained for a defined period after account closure, as required under Bangladesh's legal obligations. Financial transaction records must be kept for a minimum of five years. Once the retention period expires, data is permanently and securely deleted in a way that cannot be recovered.
Access Control
Only authorized personnel can access your data, strictly on a need-to-know basis. Every access is logged and reviewed regularly. All staff are bound by strict confidentiality agreements and have completed data protection training.
Data Breach Response
In the event of a data breach, affected users will be notified as quickly as possible via email or SMS. Clear information will be provided about the nature of the incident, potential impact, and steps taken. Relevant authorities will also be notified in a timely manner in accordance with applicable Bangladeshi data protection regulations.
Two-Factor Authentication
You can enable two-factor authentication (2FA) on your g111 account for an extra layer of security. An OTP is sent to your mobile number at login, keeping your account safe even if your password is compromised. We strongly recommend that all users keep this feature enabled.
Sharing Data with Third Parties
G111 does not sell or transfer your personal data to any third party for commercial purposes. However, limited data may be shared with trusted partners in specific situations necessary for operating our services. In all such cases, only the minimum required data is shared, and partners must adhere to our privacy standards.
When Your Data May Be Shared
- Payment Processing: Necessary information is shared with payment gateway providers to process transactions via bKash, Nagad, Rocket, or bank transfer. These providers follow their own strict security standards and use your data solely for transaction verification.
- Identity Verification Services: Minimal data is shared with authorized identity verification agencies as part of the KYC process. This process is conducted in compliance with Bangladesh's financial institution regulatory laws.
- Legal Obligations: Data may be disclosed in response to a court order, government investigation, or lawful request from a law enforcement authority, in accordance with applicable law. Any such disclosure is always made on the basis of legal advice and limited to the minimum amount of information required.
- Business Succession: Users will be informed in advance of any major structural changes to g111's business — such as mergers or acquisitions — and their data will remain under the same privacy policy.
Outside the cases listed above, your data will not be shared without your explicit consent. If any new partnership or data-sharing arrangement becomes necessary, this Privacy Policy will be updated and you will be notified. g111 always treats your right to privacy as its highest priority and maintains detailed records of every instance of data sharing.
User Rights & Policy Updates
Every registered user on g111 has specific rights over their personal data. These rights are straightforward to exercise, and we always aim to respond promptly. Below is a detailed description of your key rights and our policy change process.
Data Access
You can request a copy of all data g111 holds about you at any time. Your information will be provided within 30 business days of the request.
Data Correction
If any of your information is incorrect, you can update it through your account settings or by contacting customer support. A confirmation message will be sent once the correction is complete.
Data Deletion
If you request account closure, any data not subject to legal retention requirements will be permanently deleted within the specified timeframe. A confirmation of deletion will be sent to you by email.
Policy Changes & Updates
G111 reserves the right to update this Privacy Policy as needed. For any significant changes, registered users will be notified via email or SMS at least 14 days in advance. Continued use of the platform after an update constitutes acceptance of the revised policy. The date of any change will always be noted under "Last Updated" at the top of this page, and previous versions are available upon request. We recommend checking this page regularly to stay informed of the latest policy.
Contact & Support
For any privacy-related questions, requests, or complaints, please reach out to our dedicated support team. We're available seven days a week, around the clock.
Email: privacy@g111.ws
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